How To Fix CRM_SSC_SELF_SERVICE002 - Schema must be assigned to transaction type to use int. self-srvc process

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SSC_SELF_SERVICE - Messages for Self Services

• Message number: 002

• Message text: Schema must be assigned to transaction type to use int. self-srvc process

What causes this issue?

Before you can assign an internal self service process to a category of
the categorization schema, you first have to assign the categorization
schema to a transaction type.
You make this assignment at header level of the schema in the section
<ZK>Application Area.</>

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SSC_SELF_SERVICE002 - Schema must be assigned to transaction type to use int. self-srvc process ?

  The SAP error message CRM_SSC_SELF_SERVICE002 indicates that a schema must be assigned to the transaction type in order to use the internal self-service process. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to utilize self-service functionalities, such as those found in SAP CRM WebClient or SAP Fiori applications.
  
  Cause:
  The primary cause of this error is that the transaction type you are trying to use for the self-service process does not have a schema assigned to it. In SAP CRM, transaction types are used to define how certain business processes are handled, and schemas are used to define the structure and rules for these processes.
  
  Solution:
  To resolve this error, you need to assign a schema to the relevant transaction type. Here are the steps to do this:
  
  
  Access the Customizing Transaction:
  
  Go to the SAP Easy Access screen and enter the transaction code SPRO to access the SAP