How To Fix CRM_SSC_CM_INT010 - No implementation found for external document search BAdI

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SSC_CM_INT - Message Class for SSC - Content Management Integration

• Message number: 010

• Message text: No implementation found for external document search BAdI

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SSC_CM_INT010 - No implementation found for external document search BAdI ?

  The SAP error message CRM_SSC_CM_INT010 indicates that there is no implementation found for the external document search BAdI (Business Add-In) in the SAP Customer Relationship Management (CRM) system. This typically occurs when the system is trying to execute a functionality related to external document search, but it cannot find the necessary implementation of the BAdI that is supposed to handle this functionality.
  Cause:
  
  Missing Implementation: The most common cause is that the BAdI implementation for the external document search has not been created or activated in the system.
  Incorrect Configuration: There may be configuration issues or missing settings that prevent the BAdI from being recognized or executed.
  Transport Issues: If the system has recently undergone a transport of changes, the BAdI implementation may not have been included or properly transported.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the BAdI implementation.
  
  Solution:
  
  
  Check BAdI Implementation:
  
  Go to transaction code SE18 (BAdI Definition) and enter the BAdI name related to external document search (you may need to check the documentation or SAP notes for the exact BAdI name).
  Check if there are any active implementations. If not, you may need to create one.
  
  
  
  Create Implementation:
  
  If there is no implementation, you can create one by going to transaction code SE19 (BAdI Implementation).
  Create a new implementation for the BAdI and implement the necessary logic as per your business requirements.
  
  
  
  Check Configuration:
  
  Review the configuration settings related to document management and external document search in the CRM system to ensure everything is set up correctly.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, verify that the transport included the necessary BAdI implementations and configurations.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and execute the BAdI.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant notes or updates regarding this error message. There may be specific notes that address known issues or provide additional guidance.
  
  
  
  Related Information:
  
  BAdI Documentation: Familiarize yourself with the documentation for the specific BAdI to understand its purpose and how it should be implemented.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.