How To Fix CRM_SSC_AUTH002 - You are not authorized to create the document

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SSC_AUTH - SSC Authorization

• Message number: 002

• Message text: You are not authorized to create the document

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SSC_AUTH002 - You are not authorized to create the document ?

  The SAP error message CRM_SSC_AUTH002 indicates that a user does not have the necessary authorization to create a specific document in the SAP Customer Relationship Management (CRM) system. This error typically arises when a user attempts to perform an action that their current role or profile does not permit.
  Cause:
  
  Missing Authorizations: The user lacks the required authorization objects in their user profile to create the document.
  Role Assignment: The user may not have been assigned the correct role that includes the necessary permissions for document creation.
  Authorization Object Configuration: The authorization objects related to the document type may not be properly configured in the system.
  Document Type Restrictions: Certain document types may have specific restrictions that require additional authorizations.
  
  Solution:
  
  
  Check User Roles:
  
  Verify the roles assigned to the user in transaction SU01 (User Maintenance).
  Ensure that the user has the appropriate roles that include the necessary authorizations for document creation.
  
  
  
  Review Authorization Objects:
  
  Use transaction SU53 immediately after the error occurs to check which authorization object is missing.
  Analyze the output to identify the specific authorization object that is causing the issue.
  
  
  
  Modify Authorizations:
  
  If you have the necessary permissions, you can modify the user’s roles or create a new role that includes the required authorizations.
  Use transaction PFCG (Role Maintenance) to adjust the roles and add the necessary authorization objects.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary access to change roles or authorizations, contact your SAP security or basis team to request the required authorizations.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to ensure that the new authorizations take effect.
  Test the document creation process again to confirm that the issue is resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Common authorization objects related to CRM document creation include CRM_ORDER, CRM_ORDER_MAINTAIN, and others depending on the specific document type.
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check
  
  
  Documentation: Refer to SAP Help documentation for detailed information on authorization management and best practices for role assignments.
  
  By following these steps, you should be able to identify and resolve the authorization issue related to the CRM_SSC_AUTH002 error message.