How To Fix CRM_SSC_AUTH001 - Business partner &1 is not authorized to process the document

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SSC_AUTH - SSC Authorization

• Message number: 001

• Message text: Business partner &1 is not authorized to process the document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SSC_AUTH001 - Business partner &1 is not authorized to process the document ?

  The SAP error message CRM_SSC_AUTH001 indicates that a specific business partner (identified by &1) does not have the necessary authorization to process a particular document in the SAP Customer Relationship Management (CRM) system. This error typically arises in scenarios where user roles and authorizations are not properly configured.
  Cause:
  
  Authorization Issues: The business partner does not have the required authorizations assigned to perform the action on the document.
  Role Assignment: The user role assigned to the business partner may not include the necessary permissions for the specific document type or action.
  Document Status: The document may be in a status that restricts access based on the business partner's authorizations.
  Organizational Structure: The business partner may not be linked to the correct organizational unit that has the necessary authorizations.
  
  Solution:
  
  
  Check Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to analyze the authorization check failure. This will show which authorization object is missing.
  Review the authorization profiles assigned to the user or business partner to ensure they include the necessary permissions.
  
  
  
  Role Assignment:
  
  Verify that the correct roles are assigned to the business partner. You can do this using transaction code PFCG to manage roles and authorizations.
  If necessary, create or modify roles to include the required authorizations for processing the document.
  
  
  
  Document and Status Review:
  
  Check the status of the document to ensure it is not in a state that restricts access. If it is, you may need to change the status or the business partner's access rights accordingly.
  
  
  
  Organizational Structure:
  
  Ensure that the business partner is correctly assigned to the relevant organizational units. This can be checked in the business partner master data.
  
  
  
  Consult with Security Team:
  
  If you are unable to resolve the issue, consult with your SAP security team or basis team to review the authorization settings and make necessary adjustments.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to CRM documents. Common objects include CRM_ORDER, CRM_ORDERADM_H, etc.
  Transaction Codes:
  
  SU01: User maintenance
  PFCG: Role maintenance
  SU53: Display authorization check
  
  
  Documentation: Refer to SAP Help documentation for detailed information on authorization management in CRM.
  
  By following these steps, you should be able to identify the root cause of the CRM_SSC_AUTH001 error and implement the necessary changes to resolve it.