How To Fix CRM_SSC003 - Termination of search help for screenSequenceControl due to inconsistency

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SSC - Screen Sequence Control - CRM Transaction

• Message number: 003

• Message text: Termination of search help for screenSequenceControl due to inconsistency

What causes this issue?

The system discovered an error while processing the program-internal
tables for search help &V1&. The possible causes are errors in the
definition of the search help parameters or a program/configuration
error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To resolve this problem, inform your System Administration.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SSC003 - Termination of search help for screenSequenceControl due to inconsistency ?

  The SAP error message CRM_SSC003 indicates that there is a termination of the search help for screenSequenceControl due to an inconsistency. This error typically arises in the context of SAP CRM (Customer Relationship Management) applications when there is an issue with the data or configuration related to the search help functionality.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the underlying data that the search help is trying to access. This could be due to missing or corrupted entries in the database.
  Configuration Issues: Incorrect configuration settings in the search help or related components can lead to this error.
  Custom Development: If there are custom enhancements or modifications in the CRM system, they might not be compatible with the standard search help functionality.
  Transport Issues: If the system has recently undergone a transport of changes, there might be inconsistencies introduced during the transport process.
  
  Solutions:
  
  
  Check Data Consistency: 
  
  Use transaction codes like SE11 to check the database tables related to the search help. Ensure that all necessary entries are present and correct.
  Run consistency checks or reports that can identify and rectify data inconsistencies.
  
  
  
  Review Configuration:
  
  Go to the relevant configuration settings in the SAP CRM system and verify that all settings related to the search help are correctly configured.
  Check for any missing or incorrect entries in the customizing settings.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can set breakpoints in the relevant ABAP code to identify where the inconsistency is occurring.
  Analyze the call stack to see if there are any custom implementations that might be causing the issue.
  
  
  
  Check for Notes and Patches:
  
  Search the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be patches or updates available that resolve known issues.
  Apply any recommended notes or patches to ensure that your system is up to date.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings that might indicate what went wrong.
  Consider re-importing the transport or manually correcting any inconsistencies introduced.
  
  
  
  Consult SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE11 (Data Dictionary), SE80 (Object Navigator), and SE37 (Function Module) for debugging and checking configurations.
  SAP Notes: Regularly check the SAP Support Portal for updates and notes related to CRM and search help functionalities.
  Documentation: Review SAP documentation for CRM and search help to understand the expected configurations and data structures.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRM_SSC003 error in your SAP system.