How To Fix CRM_SSC001 - Inconsistency of internal tbls for screen sequence control - termination

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SSC - Screen Sequence Control - CRM Transaction

• Message number: 001

• Message text: Inconsistency of internal tbls for screen sequence control - termination

What causes this issue?

An inconsistency occurred in the program-internal tables while
processing the data necessary for the screen structure. This
inconsistency is caused by a program/configuration error.

System Response

Since incorrect screen control data can lead to unidentified program
statuses and incorrect application data, the transaction is terminated.

How to fix this error?

To resolve the problem, inform your System Administration.
&FURTHER_HINTS&
The error occurred in screen &V1& on (&V2&).

Procedure for System Administrators

Check the consistency of the screen sequence control using the check
programs available in Customizing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SSC001 - Inconsistency of internal tbls for screen sequence control - termination ?

  The SAP error message CRM_SSC001 indicates an inconsistency in the internal tables related to screen sequence control in the SAP CRM system. This error typically occurs during the execution of a transaction or when trying to access a specific screen in the CRM module. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  
  Inconsistent Data: The internal tables that manage the screen sequence control may have become inconsistent due to various reasons, such as:
  
  System upgrades or patches that did not complete successfully.
  Manual changes to configuration settings that led to mismatches.
  Data corruption or inconsistencies in the database.
  
  
  
  Custom Development: If there are custom enhancements or modifications in the CRM system, they might interfere with the standard screen sequence control logic.
  
  
  Transport Issues: If changes were transported from one system to another (e.g., from development to production), there might be inconsistencies if the transport was not executed correctly.
  
  
  Solution:
  
  
  Check for Notes and Patches: Look for SAP Notes related to the error message CRM_SSC001. SAP frequently releases notes that address known issues and provide fixes or workarounds.
  
  
  Consistency Check: Perform a consistency check on the relevant tables. You can use transaction codes like SE11 (Data Dictionary) to check the structure of the tables involved in screen sequence control.
  
  
  Rebuild Internal Tables: If the issue is due to corrupted internal tables, you may need to rebuild them. This can often be done through specific transactions or programs provided by SAP.
  
  
  Review Custom Code: If there are custom developments, review the code to ensure it does not interfere with the standard functionality. Debugging the code may help identify the root cause.
  
  
  Transport Management: If the issue arose after a transport, check the transport logs for errors and ensure that all necessary objects were transported correctly.
  
  
  System Restart: In some cases, a simple restart of the application server may resolve temporary inconsistencies.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SE37 (Function Module), and SE11 (Data Dictionary) for troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to CRM screen sequence control for a better understanding of how it works and potential pitfalls.
  
  By following these steps, you should be able to diagnose and resolve the CRM_SSC001 error effectively.