How To Fix CRM_SSC002 - Screen profile type &1 is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SSC - Screen Sequence Control - CRM Transaction

• Message number: 002

• Message text: Screen profile type &1 is not available

What causes this issue?

An inconsistency occurred in the program-internal tables while
processing the data necessary for the screen structure. This
inconsistency is caused by a program/configuration error.
An attempt was made to process the screen profile type &V1& for which
there is no definition in Customizing.

System Response

Since incorrect or missing screen control data can lead to unidentified
program statuses and incorrect application data, the transaction is
terminated.

How to fix this error?

To resolve this problem, inform your System Administration.

Procedure for System Administrators

Enter the missing definition for screen profile type &V1& and check the
consistency of the screen sequence control using the check programs
available in Customizing.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SSC002 - Screen profile type &1 is not available ?

  The SAP error message CRM_SSC002, which states "Screen profile type &1 is not available," typically occurs in the SAP Customer Relationship Management (CRM) module when the system cannot find the specified screen profile type. This can happen for various reasons, including configuration issues or missing entries in the relevant tables.
  Causes:
  
  Missing Screen Profile: The specified screen profile type does not exist in the system.
  Incorrect Configuration: The screen profile may not be properly configured or assigned to the relevant business object.
  Authorization Issues: The user may not have the necessary authorizations to access the specified screen profile.
  Transport Issues: If the screen profile was recently transported from another system, it may not have been transported correctly.
  
  Solutions:
  
  
  Check Screen Profile Configuration:
  
  Go to the transaction code CRMD_ORDER or SPRO (SAP Reference IMG).
  Navigate to the relevant configuration settings for screen profiles.
  Ensure that the screen profile type specified in the error message exists and is correctly configured.
  
  
  
  Create or Modify Screen Profile:
  
  If the screen profile does not exist, you may need to create it.
  Use transaction CRMD_ORDER to create or modify screen profiles as needed.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the screen profile.
  You can check this using transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Transport Issues:
  
  If the screen profile was recently transported, check the transport logs to ensure that it was transported correctly.
  You may need to re-transport the screen profile or manually create it in the target system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to screen profiles in CRM for additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  CRMD_ORDER: For managing CRM orders and related configurations.
  SPRO: For accessing the SAP Reference IMG to configure various settings.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.