How To Fix CRM_SRV_WEBREQ_ORDER321 - &1 index records already written

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_WEBREQ_ORDER - Connection of Web Service Request to Transaction

• Message number: 321

• Message text: &1 index records already written

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_WEBREQ_ORDER321 - &1 index records already written ?

  The SAP error message CRM_SRV_WEBREQ_ORDER321 typically indicates an issue related to the processing of web requests in the SAP CRM system, specifically when it comes to handling order-related data. The message suggests that there are index records that have already been written, which can lead to inconsistencies or conflicts during data processing.
  Cause:
  
  Duplicate Processing: The error may occur if there are attempts to process the same web request multiple times, leading to conflicts in the index records.
  Data Consistency Issues: If there are issues with data consistency in the CRM system, such as incomplete transactions or failed updates, it can trigger this error.
  System Configuration: Incorrect configuration settings in the CRM system or web services can also lead to this error.
  Concurrency Issues: Multiple users or processes trying to access or modify the same data simultaneously can cause this error.
  
  Solution:
  
  Check for Duplicate Requests: Review the web request logs to identify if the same request is being processed multiple times. If so, ensure that only one instance of the request is processed.
  Data Consistency Check: Perform a consistency check on the relevant data. This may involve checking the status of orders and ensuring that all related transactions are complete.
  Reprocess the Request: If the request failed due to a temporary issue, try reprocessing it after ensuring that the underlying data is consistent.
  Review Configuration: Check the configuration settings for the CRM system and web services to ensure they are set up correctly.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed insights based on the specific configuration and version of your SAP system.
  Documentation: Refer to the official SAP documentation for CRM and web services for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CRM_SRV_WEBREQ_ORDER321 error effectively.