How To Fix CRM_SRV_WEBREQ_ORDER320 - Update run: &1 transactions found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_WEBREQ_ORDER - Connection of Web Service Request to Transaction

• Message number: 320

• Message text: Update run: &1 transactions found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_WEBREQ_ORDER320 - Update run: &1 transactions found ?

  The SAP error message "CRM_SRV_WEBREQ_ORDER320 Update run: &1 transactions found" typically indicates that there are a number of transactions that have been queued for processing in the CRM system, and the system is reporting the count of those transactions. This message is often related to the update process in the CRM system, particularly when dealing with web requests or service requests.
  Cause:
  
  High Volume of Transactions: The message indicates that there are a significant number of transactions waiting to be processed. This could be due to a high volume of incoming requests or a backlog in processing.
  Performance Issues: If the system is experiencing performance issues, it may not be able to process transactions quickly enough, leading to a buildup.
  Configuration Issues: There may be configuration settings that are not optimized for the volume of transactions being processed.
  System Errors: There could be underlying errors in the system that are preventing transactions from being processed.
  
  Solution:
  
  Monitor and Analyze: Check the transaction logs and monitor the system performance to identify any bottlenecks. Use transaction codes like SM37 (Job Monitoring) to see if there are any stuck jobs.
  Increase Resources: If the system is under heavy load, consider increasing the resources (CPU, memory) allocated to the SAP system.
  Batch Processing: If applicable, consider implementing batch processing for transactions to reduce the load on the system.
  Check Configuration: Review the configuration settings related to the CRM system and ensure they are optimized for your business needs.
  Error Handling: Investigate any errors that may have occurred during the processing of transactions. Use transaction codes like SLG1 (Application Log) to check for any relevant error messages.
  System Maintenance: Regularly perform system maintenance tasks, such as database optimization and cleanup, to ensure the system runs smoothly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SM37 (Job Monitoring), SLG1 (Application Log), and ST22 (Dump Analysis) to diagnose issues.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues or provide patches related to this error message.
  Performance Tuning: Consider engaging with SAP Basis or technical consultants for performance tuning and optimization of the CRM system.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.