How To Fix CRM_SRV_WEBREQ_ORDER319 - &1 index records not transferred successfully; no request or request cat.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SRV_WEBREQ_ORDER - Connection of Web Service Request to Transaction

  • Message number: 319

  • Message text: &1 index records not transferred successfully; no request or request cat.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SRV_WEBREQ_ORDER319 - &1 index records not transferred successfully; no request or request cat. ?

    The SAP error message CRM_SRV_WEBREQ_ORDER319 typically indicates an issue related to the transfer of index records in the SAP CRM system, particularly when dealing with web requests. The message suggests that there was a failure in transferring index records, and it may be related to the absence of a request or request category.

    Cause:

    1. Missing Request or Request Category: The error often arises when the system cannot find the necessary request or request category to process the index records.
    2. Data Inconsistency: There may be inconsistencies in the data that prevent the successful transfer of records.
    3. Configuration Issues: Incorrect configuration settings in the CRM system or related components can lead to this error.
    4. System Performance: Performance issues or timeouts during the processing of requests can also trigger this error.

    Solution:

    1. Check Request and Request Category:

      • Verify that the request and request category exist and are correctly configured in the system.
      • Ensure that the relevant data is available and correctly set up for processing.
    2. Data Consistency Check:

      • Run consistency checks on the data involved in the web request to identify any discrepancies.
      • Use transaction codes like SLG1 to check application logs for more detailed error messages.
    3. Review Configuration:

      • Check the configuration settings in the CRM system related to web requests and index records.
      • Ensure that all necessary components are properly configured and activated.
    4. Monitor System Performance:

      • Check for any performance issues in the system that might be causing timeouts or delays.
      • Review system logs and performance metrics to identify bottlenecks.
    5. Reprocess the Request:

      • If the issue is transient, try reprocessing the request after ensuring that all configurations and data are correct.
    6. Consult SAP Notes:

      • Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
    7. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SLG1, and others that may help in troubleshooting.
    • SAP Documentation: Review SAP documentation related to CRM web requests and index management for additional insights.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to diagnose and resolve the CRM_SRV_WEBREQ_ORDER319 error effectively.

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