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Message type: E = Error
Message class: CRM_SRV_WEBREQ_ORDER - Connection of Web Service Request to Transaction
Message number: 115
Message text: Choose version
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CRM_SRV_WEBREQ_ORDER115
- Choose version ?The SAP error message
CRM_SRV_WEBREQ_ORDER115
with the description "Choose version" typically occurs in the context of SAP CRM (Customer Relationship Management) when a user is trying to access or process a service request or order, and the system requires the user to select a specific version of the document.Cause:
- Multiple Versions: The error usually arises when there are multiple versions of a service request or order available in the system, and the user has not specified which version they want to work with.
- Configuration Issues: There may be configuration settings in the CRM system that require a version to be explicitly chosen.
- User Interface Navigation: The user may not be navigating the interface correctly to select the desired version.
Solution:
- Select a Version: When prompted with the error, look for a dropdown or selection option in the user interface that allows you to choose the version of the order or service request you want to work with. Make sure to select the appropriate version before proceeding.
- Check for Active Versions: If you are unsure which version to select, check the list of available versions for the order or service request. This can usually be done through a version management or history feature in the CRM application.
- Consult Documentation: Refer to the SAP documentation or help resources for guidance on how to handle multiple versions of service requests or orders.
- User Training: Ensure that users are trained on how to navigate the CRM system and understand the importance of selecting the correct version when multiple options are available.
Related Information:
By following these steps, you should be able to resolve the CRM_SRV_WEBREQ_ORDER115
error and continue working with your service requests or orders in SAP CRM.
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