How To Fix CRM_SRV_WEBREQ_ORDER068 - No documents to be relocated

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_WEBREQ_ORDER - Connection of Web Service Request to Transaction

• Message number: 068

• Message text: No documents to be relocated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_WEBREQ_ORDER068 - No documents to be relocated ?

  The SAP error message CRM_SRV_WEBREQ_ORDER068 with the description "No documents to be relocated" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with service requests or order management. This error indicates that the system is unable to find any documents that can be relocated based on the criteria provided in the request.
  Causes:
  
  No Relevant Documents: The most common cause is that there are simply no documents (like service orders, quotations, etc.) that meet the criteria for relocation.
  Incorrect Selection Criteria: The selection criteria used to filter documents may be too restrictive or incorrect, leading to no documents being found.
  Document Status: The documents you are trying to relocate may not be in a status that allows for relocation (e.g., they may be completed or archived).
  Authorization Issues: The user may not have the necessary authorizations to view or relocate the documents.
  System Configuration: There may be configuration issues in the CRM system that prevent the relocation of documents.
  
  Solutions:
  
  Check Document Availability: Verify that there are indeed documents available for relocation. You can do this by checking the relevant transaction or report in SAP.
  Review Selection Criteria: Ensure that the selection criteria used for the relocation request are correct and not overly restrictive. Adjust the filters if necessary.
  Check Document Status: Review the status of the documents you are trying to relocate. Ensure they are in a status that allows for relocation.
  User Authorizations: Confirm that the user has the necessary authorizations to access and relocate the documents. If not, contact your SAP security administrator to adjust the permissions.
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error. Sometimes, there are known issues that have been documented by SAP.
  System Configuration Review: If the issue persists, it may be necessary to review the system configuration related to document management and relocation processes. This may require the assistance of an SAP consultant or technical team.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with service orders, service requests, or document management.
  SAP Help Portal: Utilize the SAP Help Portal for documentation related to CRM processes and error messages.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team or consult with an SAP expert for further investigation.