How To Fix CRM_SRV_WEBREQ_ORDER069 - & documents of Web requests not to be relocated

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_WEBREQ_ORDER - Connection of Web Service Request to Transaction

• Message number: 069

• Message text: & documents of Web requests not to be relocated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_WEBREQ_ORDER069 - & documents of Web requests not to be relocated ?

  The SAP error message CRM_SRV_WEBREQ_ORDER069 typically indicates an issue related to web requests in the SAP Customer Relationship Management (CRM) system. This error can occur when there are problems with the relocation of documents associated with web requests. Below are some potential causes, solutions, and related information for this error:
  Causes:
  
  Document Status: The documents associated with the web request may be in a status that does not allow relocation.
  Authorization Issues: The user may not have the necessary authorizations to perform the relocation of documents.
  Configuration Issues: There may be configuration settings in the CRM system that are preventing the relocation of documents.
  Technical Errors: There could be underlying technical issues, such as database inconsistencies or system errors.
  Missing Data: Required data for the relocation process may be missing or incomplete.
  
  Solutions:
  
  Check Document Status: Verify the status of the documents associated with the web request. Ensure that they are in a state that allows relocation.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the relocation. This can be checked in the user roles and authorizations.
  Configuration Review: Review the configuration settings related to document management and web requests in the CRM system. Ensure that they are set up correctly.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Database Consistency Check: Perform a database consistency check to identify any inconsistencies that may be causing the error.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRMD_ORDER, and others that may help in managing web requests and documents.
  Documentation: Review SAP documentation related to CRM web requests and document management for best practices and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_SRV_WEBREQ_ORDER069 error and the related issue of documents not being relocated.