How To Fix CRM_SRV_WEBREQ_ORDER066 - Production run: &1 documents of Web requests are to be relocated

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_WEBREQ_ORDER - Connection of Web Service Request to Transaction

• Message number: 066

• Message text: Production run: &1 documents of Web requests are to be relocated

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_WEBREQ_ORDER066 - Production run: &1 documents of Web requests are to be relocated ?

  The SAP error message CRM_SRV_WEBREQ_ORDER066 typically indicates an issue related to the relocation of web request documents in the SAP CRM system. This error can occur during a production run when the system attempts to process a batch of web requests, and it encounters a problem with the relocation of these documents.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Data Integrity Issues: There may be inconsistencies or missing data in the web request documents that prevent them from being relocated properly.
  Configuration Problems: Incorrect configuration settings in the CRM system related to web requests or document management.
  System Performance: High system load or performance issues that may cause timeouts or failures during the relocation process.
  Authorization Issues: The user or process attempting to relocate the documents may not have the necessary permissions.
  
  Solution:
  To resolve the CRM_SRV_WEBREQ_ORDER066 error, you can take the following steps:
  
  Check Logs: Review the application logs and system logs for more detailed error messages that can provide insight into the specific cause of the issue.
  Data Validation: Ensure that the web request documents are complete and valid. Check for any missing or inconsistent data that may be causing the relocation to fail.
  Configuration Review: Verify the configuration settings related to web requests and document management in the SAP CRM system. Ensure that they are set up correctly.
  Performance Monitoring: Monitor system performance during the production run. If the system is under heavy load, consider scheduling the relocation process during off-peak hours.
  Authorization Check: Ensure that the user or process has the necessary authorizations to perform the relocation of web request documents.
  Reprocessing: If the issue persists, consider reprocessing the affected documents or running the relocation process in smaller batches to isolate the problem.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and SLG1 for viewing application logs.
  Documentation: Review the official SAP documentation for CRM web requests and document management for best practices and configuration guidelines.
  
  If the issue continues after following these steps, it may be beneficial to reach out to SAP support for further assistance.