How To Fix CRM_SRV_WEBREQ_ORDER060 - Select another storage category for relocation

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_WEBREQ_ORDER - Connection of Web Service Request to Transaction

• Message number: 060

• Message text: Select another storage category for relocation

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_WEBREQ_ORDER060 - Select another storage category for relocation ?

  The SAP error message CRM_SRV_WEBREQ_ORDER060 with the description "Select another storage category for relocation" typically occurs in the context of service order management within the SAP Customer Relationship Management (CRM) module. This error indicates that the system is unable to process a relocation request due to the selected storage category not being valid for the operation you are trying to perform.
  Cause:
  
  Invalid Storage Category: The storage category you have selected for the relocation does not meet the criteria set in the system. This could be due to configuration settings that restrict certain storage categories from being used for specific operations.
  Configuration Issues: The configuration of storage categories in the system may not align with the requirements for the relocation process.
  Data Inconsistencies: There may be inconsistencies in the data related to the storage categories or the items being relocated.
  
  Solution:
  
  Select a Valid Storage Category: Review the available storage categories and select one that is valid for the relocation operation you are attempting. You may need to consult with your SAP administrator or refer to the configuration documentation to identify which storage categories are appropriate.
  Check Configuration Settings: If you have access to the configuration settings, verify that the storage categories are correctly set up for the relocation process. This may involve checking the settings in the relevant customizing transactions (e.g., SPRO).
  Review Master Data: Ensure that the master data for the items being relocated is correctly maintained and that there are no discrepancies that could lead to this error.
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on the specific storage categories and their allowed operations.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, CRM_ORDER for managing service orders, and MM01 for material master data.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to perform the relocation and access the required data.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional guidance on resolving the issue.
  
  By following these steps, you should be able to address the error and successfully complete the relocation process in SAP CRM.