How To Fix CRM_SRV_WEBREQ_ORDER057 - Request category & is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_WEBREQ_ORDER - Connection of Web Service Request to Transaction

• Message number: 057

• Message text: Request category & is not active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_WEBREQ_ORDER057 - Request category & is not active ?

  The SAP error message CRM_SRV_WEBREQ_ORDER057 indicates that a specific request category is not active in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to process a web request related to service orders or similar functionalities.
  
  Cause:
  The error is usually caused by one of the following reasons:
  
  Inactive Request Category: The request category specified in the error message is not activated in the system. This could be due to configuration settings or missing entries in the relevant customizing tables.
  
  Configuration Issues: There may be issues in the configuration of the CRM system, particularly in the area of service order management or web service requests.
  Authorization Issues: The user may not have the necessary authorizations to access the specified request category.
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Request Category:
  
  Identify the request category mentioned in the error message. You can find this in the transaction or