How To Fix CRM_SRV_WEBREQ_ORDER051 - No relevant request category & found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_WEBREQ_ORDER - Connection of Web Service Request to Transaction

• Message number: 051

• Message text: No relevant request category & found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_WEBREQ_ORDER051 - No relevant request category & found ?

  The SAP error message CRM_SRV_WEBREQ_ORDER051 indicates that there is no relevant request category found for the web request in the CRM system. This error typically occurs in the context of SAP CRM WebClient or when dealing with service requests in the CRM system.
  Cause:
  
  Missing Configuration: The request category that the system is trying to access may not be configured correctly in the system.
  Incorrect Request Type: The request type being used may not be valid or recognized by the system.
  Authorization Issues: The user may not have the necessary authorizations to access the request category.
  Data Inconsistency: There may be inconsistencies in the data or settings related to the request categories in the CRM system.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings in the SAP CRM system and verify that the request categories are properly defined.
  Ensure that the relevant request category is active and correctly linked to the service request type you are trying to use.
  
  
  
  Review Request Type:
  
  Check the request type being used in the transaction. Make sure it is valid and corresponds to an existing request category.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the request category. You may need to check the user roles and profiles in the system.
  
  
  
  Data Consistency:
  
  Run consistency checks in the CRM system to identify any data inconsistencies that may be causing the issue.
  If necessary, consult with your SAP Basis or technical team to perform a deeper analysis of the system logs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may be required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration) or SU01 (for user authorization) to access the relevant settings.
  SAP Notes: Search for SAP Notes related to CRM_SRV_WEBREQ_ORDER051 for any known issues or fixes.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_SRV_WEBREQ_ORDER051 error in your SAP CRM system.