How To Fix CRM_SRV_WEBREQ_ORDER062 - Relocation of Web request documents; date: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_WEBREQ_ORDER - Connection of Web Service Request to Transaction

• Message number: 062

• Message text: Relocation of Web request documents; date: &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_WEBREQ_ORDER062 - Relocation of Web request documents; date: &1 ?

  The SAP error message CRM_SRV_WEBREQ_ORDER062 typically relates to issues with the relocation of web request documents in the SAP Customer Relationship Management (CRM) system. This error can occur during the processing of web requests, particularly when there are issues with the dates or the status of the documents involved.
  Cause:
  
  
  Date Issues: The error message indicates a problem with the date associated with the web request documents. This could be due to:
  
  The date being in the past or future, which is not acceptable based on the business logic.
  Incorrect date formats or invalid date entries.
  
  
  
  Document Status: The status of the web request documents may not allow for relocation. For example, if the document is already processed or in a locked state, it may not be possible to relocate it.
  
  
  Configuration Issues: There may be configuration settings in the CRM system that are not aligned with the expected behavior for web request processing.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the relocation of web request documents.
  
  
  Solution:
  
  
  Check Dates: Verify the dates associated with the web request documents. Ensure that they are valid and within the acceptable range for processing.
  
  
  Review Document Status: Check the status of the web request documents. If they are in a state that does not allow relocation, you may need to change their status or resolve any issues preventing the relocation.
  
  
  Configuration Review: Review the configuration settings related to web requests in the CRM system. Ensure that they are set up correctly and align with the business processes.
  
  
  Authorization Check: Ensure that the user attempting to perform the relocation has the necessary authorizations. If not, work with your SAP security team to grant the required permissions.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require the assistance of a technical consultant or developer.
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER to view and manage web request documents.
  SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for further assistance.
  Documentation: Review the SAP documentation related to CRM web requests for additional context and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_SRV_WEBREQ_ORDER062 error message.