How To Fix CRM_SRV_REQ_ODATA005 - Service Request &1 is being processed by &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_REQ_ODATA - Messages returned from OData services for Service Request

• Message number: 005

• Message text: Service Request &1 is being processed by &2.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_REQ_ODATA005 - Service Request &1 is being processed by &2. ?

  The SAP error message CRM_SRV_REQ_ODATA005 indicates that a service request (SR) is currently being processed by another user or process. This typically occurs in scenarios where multiple users or processes are trying to access or modify the same service request simultaneously, leading to a lock situation.
  
  Cause:
  
  Concurrent Access: Another user or process is currently editing or processing the same service request.
  Lock Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. When one user is working on a service request, it is locked for others until the first user completes their action.
  Long Processing Time: If the first user takes a long time to process the request, other users may encounter this error when trying to access the same request.
  
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for a few moments and then try to access the service request again. The lock will be released once the other user or process