How To Fix CRM_SRV_REQ_H000 - * DB function group 1-24

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_REQ_H - Message class for Serice Request Header Extension

• Message number: 000

• Message text: * DB function group 1-24

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_REQ_H000 - * DB function group 1-24 ?

  The SAP error message CRM_SRV_REQ_H000 typically relates to issues in the CRM (Customer Relationship Management) module, particularly when dealing with service requests or service-related transactions. The error message indicates that there is a problem with the handling of service requests, and it may be associated with database function group issues.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data related to service requests, such as missing or incorrect entries in the database.
  Authorization Issues: The user may not have the necessary authorizations to perform the action related to the service request.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to this error.
  System Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
  Database Issues: Problems with the underlying database, such as connectivity issues or corruption, can also trigger this error.
  
  Solutions:
  
  Check Data Consistency: Review the data related to the service request. Ensure that all required fields are filled out correctly and that there are no missing entries.
  Review Authorizations: Verify that the user has the necessary authorizations to access and modify service requests. This can be done through transaction codes like SU53 or PFCG.
  Configuration Review: Check the configuration settings in the CRM system to ensure they are set up correctly. This may involve reviewing customizing settings in SPRO.
  Apply Patches: Check for any available SAP Notes or patches that address this specific error. You can search the SAP Support Portal for relevant notes.
  Database Check: If the issue persists, consider checking the database for any inconsistencies or connectivity issues. This may involve working with your database administrator.
  
  Related Information:
  
  SAP Notes: Look for specific SAP Notes related to the error message. These notes often provide detailed information on known issues and their resolutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRMD_ORDER, and others that may help in diagnosing the issue.
  Logs and Traces: Check system logs (SM21) and application logs (SLG1) for additional error messages or warnings that may provide more context about the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team or consult with SAP directly for further assistance.