How To Fix CRM_SRV_LOG_EXT_OLTP013 - Enter account assignment category from value help

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_LOG_EXT_OLTP - CRM Service: Logistics - Message Class OLTP

• Message number: 013

• Message text: Enter account assignment category from value help

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_LOG_EXT_OLTP013 - Enter account assignment category from value help ?

  The SAP error message CRM_SRV_LOG_EXT_OLTP013 typically occurs in the context of the SAP Customer Relationship Management (CRM) module when there is an issue related to the account assignment category. This error indicates that the system requires an account assignment category to be specified, and it is not able to proceed without it.
  Cause:
  
  Missing Account Assignment Category: The most common cause of this error is that the account assignment category has not been specified in the relevant transaction or screen.
  Configuration Issues: There may be configuration issues in the CRM system that prevent the account assignment category from being recognized or displayed.
  Authorization Issues: The user may not have the necessary authorizations to view or select the account assignment category.
  Data Inconsistencies: There may be inconsistencies in the master data or transactional data that lead to this error.
  
  Solution:
  
  Enter Account Assignment Category: When prompted, use the value help (F4) to select an appropriate account assignment category. Ensure that you are entering a valid category that is configured in the system.
  Check Configuration: Review the configuration settings for account assignment categories in the CRM system. Ensure that the necessary categories are defined and active.
  User Authorizations: Verify that the user has the necessary authorizations to access and select account assignment categories. This may involve checking roles and permissions in the SAP system.
  Data Validation: Check for any inconsistencies in the data that may be causing the issue. This may involve reviewing related master data or transactional data for errors.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the account assignment categories relevant to your business processes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in CRM that may involve account assignment categories, such as creating or modifying service orders, service requests, or other related documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By addressing the above points, you should be able to resolve the error message CRM_SRV_LOG_EXT_OLTP013 and proceed with your CRM activities.