How To Fix CRM_SRV_LOG_EXT_OLTP003 - Error while reading the valuation price for material &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_LOG_EXT_OLTP - CRM Service: Logistics - Message Class OLTP

• Message number: 003

• Message text: Error while reading the valuation price for material &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_LOG_EXT_OLTP003 - Error while reading the valuation price for material &1 ?

  The SAP error message CRM_SRV_LOG_EXT_OLTP003 indicates that there is an issue with reading the valuation price for a specific material in the system. This error typically arises in the context of CRM (Customer Relationship Management) when trying to access or process pricing information related to materials.
  Cause:
  
  Material Not Found: The material number specified in the error message may not exist in the system or may not be correctly entered.
  Valuation Price Not Maintained: The valuation price for the material may not be maintained in the system. This can happen if the material is newly created and the pricing information has not yet been set up.
  Authorization Issues: The user may not have the necessary authorizations to access the material or its pricing information.
  Configuration Issues: There may be configuration issues in the material master or pricing procedures that prevent the system from retrieving the valuation price.
  Data Consistency Issues: There could be inconsistencies in the data between different modules (e.g., between MM and SD) that affect the retrieval of pricing information.
  
  Solution:
  
  Check Material Existence: Verify that the material number mentioned in the error message exists in the system. You can do this by using transaction codes like MM03 (Display Material) to check the material master data.
  Maintain Valuation Price: If the material exists but does not have a valuation price, you need to maintain the pricing information. This can be done through transaction codes like MM01 (Create Material) or MM02 (Change Material) to enter the necessary pricing details.
  Review Authorizations: Ensure that the user has the appropriate authorizations to access the material and its pricing information. This may involve checking user roles and permissions.
  Check Configuration: Review the configuration settings related to pricing and valuation in the system. This may involve checking the pricing procedure, condition records, and material master settings.
  Data Consistency Check: Run consistency checks to ensure that there are no discrepancies in the data between different modules. This may involve using transaction codes like SE11 (Data Dictionary) to check table entries or using specific reports to identify inconsistencies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01, MM02, MM03, VK11 (Create Condition), and VK12 (Change Condition) for managing material and pricing data.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to material management and pricing procedures for a better understanding of how valuation prices are maintained and accessed.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in CRM or MM (Material Management) for further assistance.