How To Fix CRM_SRV_DEMAND001 - Requirements description for & could not be selected

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_DEMAND - Service Item Requirement

• Message number: 001

• Message text: Requirements description for & could not be selected

What causes this issue?

No service requirement could be selected from the database for the GUID
entered.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_DEMAND001 - Requirements description for & could not be selected ?

  The SAP error message CRM_SRV_DEMAND001 typically indicates that the system could not select a requirements description for a specific service request or demand. This error can occur in the context of SAP Customer Relationship Management (CRM) when there is an issue with the configuration or data related to service demands.
  Causes:
  
  Missing or Incomplete Data: The requirements description for the service demand may not be defined in the system, or the relevant data may be incomplete.
  Configuration Issues: There may be issues with the configuration of the service order or service request that prevents the system from finding the necessary requirements.
  Authorization Issues: The user may not have the necessary authorizations to access the requirements description.
  Custom Development: If there are custom developments or enhancements in the system, they may interfere with the standard functionality.
  Data Consistency Issues: There may be inconsistencies in the master data or transactional data that lead to this error.
  
  Solutions:
  
  Check Requirements Description: Verify that the requirements description is correctly defined in the system. You can do this by navigating to the relevant configuration settings in SAP CRM.
  Review Configuration: Ensure that the configuration for service demands and service orders is set up correctly. This includes checking the service categories, service profiles, and any related settings.
  Data Validation: Check the data associated with the service request or demand to ensure that all required fields are filled out and that there are no inconsistencies.
  Authorization Check: Ensure that the user has the necessary authorizations to access the requirements description. This can be checked in the user roles and authorizations.
  Debugging: If the issue persists, consider debugging the process to identify where the selection is failing. This may require the assistance of a developer or SAP support.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may be available.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error code in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for service orders and CRMD_ORDERADM_H for order administration.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.