How To Fix CRM_SRV_CONT_QUOT072 - Business activity (outbound e-mail) could not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_CONT_QUOT -

• Message number: 072

• Message text: Business activity (outbound e-mail) could not be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_CONT_QUOT072 - Business activity (outbound e-mail) could not be created ?

  The SAP error message CRM_SRV_CONT_QUOT072 indicates that a business activity related to an outbound email could not be created in the SAP Customer Relationship Management (CRM) system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  
  Missing Configuration: The system may not be properly configured to handle outbound emails. This includes settings related to email communication, business activity types, or the integration with the email server.
  
  
  Authorization Issues: The user attempting to create the business activity may not have the necessary authorizations to perform this action.
  
  
  Incorrect Email Settings: The email settings in the system (such as SMTP configuration) may be incorrect or incomplete, preventing the creation of the email activity.
  
  
  System Errors: There may be underlying system errors or inconsistencies in the CRM system that are preventing the creation of the business activity.
  
  
  Missing Data: Required fields or data for creating the business activity