How To Fix CRM_SRV_CONT_QUOT022 - Adobe XML document template was not passed as action parameter

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_CONT_QUOT -

• Message number: 022

• Message text: Adobe XML document template was not passed as action parameter

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_CONT_QUOT022 - Adobe XML document template was not passed as action parameter ?

  The SAP error message CRM_SRV_CONT_QUOT022 indicates that an Adobe XML document template was not passed as an action parameter when trying to execute a certain function in the SAP CRM system. This error typically occurs in scenarios where Adobe forms are used for document generation, such as quotations, contracts, or service requests.
  Cause:
  The error can be caused by several factors:
  
  Missing Template: The specified Adobe XML document template is not defined or is missing in the system.
  Incorrect Configuration: The action that is supposed to generate the document may not be correctly configured to reference the appropriate template.
  Parameter Issues: The action parameters may not be correctly set up in the transaction or program that is being executed.
  Authorization Issues: The user executing the action may not have the necessary authorizations to access the template.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Template Availability:
  
  Ensure that the Adobe XML document template is created and available in the system. You can check this in the transaction SFP (Form Builder) or SMARTFORMS if you are using Smart Forms.
  
  
  
  Verify Action Configuration:
  
  Go to the configuration settings for the action that is generating the document. Ensure that the correct template is assigned to the action. This can typically be found in the customizing settings for CRM under the relevant service or sales document type.
  
  
  
  Review Action Parameters:
  
  Check the parameters being passed to the action. Ensure that the parameter for the Adobe XML document template is included and correctly specified.
  
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary authorizations to access and execute the action that generates the document. This may involve checking roles and authorizations in the user profile.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program or transaction to see where the parameters are being set and if the template is being referenced correctly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific version of SAP CRM you are using, as there may be known issues or additional configuration steps required.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Help Portal: Refer to the SAP Help Portal for detailed documentation on Adobe Forms and CRM configuration.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.