How To Fix CRM_SRV_CONT_QUOT008 - Business activity (outbound e-mail) linked to quotation w/trans. history

CRM_SRV_CONT_QUOT008 - Overview

• Message type: E = Error

• Message class: CRM_SRV_CONT_QUOT -

• Message number: 008

• Message text: Business activity (outbound e-mail) linked to quotation w/trans. history

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_CONT_QUOT008 - Business activity (outbound e-mail) linked to quotation w/trans. history ?

  The SAP error message CRM_SRV_CONT_QUOT008 typically indicates that there is a business activity (in this case, an outbound email) linked to a quotation that has transaction history. This error often arises in the context of SAP Customer Relationship Management (CRM) when trying to perform certain actions on a quotation that has already been processed or has associated activities.
  
  Cause:
  
  Transaction History: The quotation has been processed, and there are existing transaction records (like sales orders, invoices, etc.) linked to it. This means that the quotation is no longer in a state where it can be modified or deleted without addressing the linked activities.
  Business Activity: There is an outbound email or other business activity that is still associated with the quotation, which prevents further actions from being taken on it.
  
  
  Solution:
  
  Review Linked Activities: Check the business activities linked to the quotation. You may need to complete or delete the outbound email activity before proceeding