How To Fix CRM_SRQM_SOLMAN_IB003 - You are not authorized to display IBase in SAP Solution Manager

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRQM_SOLMAN_IB -

• Message number: 003

• Message text: You are not authorized to display IBase in SAP Solution Manager

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRQM_SOLMAN_IB003 - You are not authorized to display IBase in SAP Solution Manager ?

  The SAP error message CRM_SRQM_SOLMAN_IB003, which states "You are not authorized to display IBase in SAP Solution Manager," typically indicates that the user does not have the necessary authorizations to access the Integration Base (IBase) in SAP Solution Manager. This can occur in various scenarios, particularly when users are trying to view or manage IBase objects related to service management or solution documentation.
  Cause:
  
  Authorization Issues: The primary cause of this error is a lack of appropriate authorizations assigned to the user role. The user may not have the necessary permissions to access IBase objects.
  Role Configuration: The roles assigned to the user may not include the required authorization objects related to IBase.
  User Profile: The user profile may not be correctly set up to allow access to the specific functionalities in SAP Solution Manager.
  
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check the authorization check that failed. This will provide insights into which specific authorization is missing.
  
  
  
  Review User Roles:
  
  Go to transaction code SU01 to display the user profile.
  Check the roles assigned to the user and ensure that they include the necessary authorizations for IBase access.
  
  
  
  Assign Required Authorizations:
  
  The following authorization objects are typically relevant for IBase access:
  
  CRM_IBASE: This object controls access to IBase objects.
  S_TCODE: This object controls access to transaction codes.
  
  
  Ensure that the user has the necessary authorizations for these objects.
  
  
  
  Modify Roles:
  
  If the user does not have the required roles, you may need to modify existing roles or create new ones that include the necessary authorizations.
  Use transaction code PFCG to manage roles and authorizations.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator to request the required access.
  
  
  
  Testing:
  
  After making changes to the user roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or updates related to this error message.
  Documentation: Review the SAP Solution Manager documentation for more information on IBase and the required authorizations.
  Training: Consider providing training for users on how to manage IBase objects and the importance of proper authorization management.
  
  By following these steps, you should be able to resolve the authorization issue related to the CRM_SRQM_SOLMAN_IB003 error message in SAP Solution Manager.