How To Fix CRM_SRQM_SOLMAN_IB001 - IBase with external ID &1 type &2 does not exist in SAP Solution Manager

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRQM_SOLMAN_IB -

• Message number: 001

• Message text: IBase with external ID &1 type &2 does not exist in SAP Solution Manager

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRQM_SOLMAN_IB001 - IBase with external ID &1 type &2 does not exist in SAP Solution Manager ?

  The SAP error message CRM_SRQM_SOLMAN_IB001 indicates that there is an issue with the Integration Base (IBase) in SAP Solution Manager. Specifically, it means that the IBase with the specified external ID and type does not exist in the SAP Solution Manager system. This error typically arises in scenarios involving Service Request Management (SRM) or when integrating with other SAP components.
  Cause:
  
  Missing IBase Configuration: The IBase with the specified external ID and type has not been created or is not properly configured in the SAP Solution Manager.
  Incorrect External ID or Type: The external ID or type being referenced in the transaction or process is incorrect or does not match any existing IBase in the system.
  Data Synchronization Issues: There may be synchronization issues between the systems, especially if the IBase is supposed to be replicated from another system.
  Authorization Issues: The user may not have the necessary authorizations to access the IBase data.
  
  Solution:
  
  
  Check IBase Configuration:
  
  Go to the SAP Solution Manager and check if the IBase with the specified external ID and type exists.
  If it does not exist, create the IBase using transaction IBASE or through the relevant configuration path in the Solution Manager.
  
  
  
  Verify External ID and Type:
  
  Ensure that the external ID and type being used in the transaction are correct. Cross-check with the existing IBase entries in the system.
  
  
  
  Data Synchronization:
  
  If the IBase is supposed to be replicated from another system, ensure that the replication process has been executed successfully.
  Check for any errors in the replication logs and resolve them.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to view and manage IBase data. You may need to consult with your SAP security team to verify and adjust authorizations if necessary.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or notes related to IBase and Solution Manager for any specific configurations or known issues.
  
  
  
  SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  IBASE - To manage IBase entries.
  SOLMAN_SETUP - To configure and set up the Solution Manager.
  
  
  
  SAP Notes: 
  
  Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  
  Documentation: 
  
  Review the SAP Help Portal for detailed information on IBase and its integration with Solution Manager.
  
  
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.