How To Fix CRM_SRQM_SOLMAN_IB002 - IBase with external ID &1 type &2 is not unique in SAP Solution Manager

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRQM_SOLMAN_IB -

• Message number: 002

• Message text: IBase with external ID &1 type &2 is not unique in SAP Solution Manager

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRQM_SOLMAN_IB002 - IBase with external ID &1 type &2 is not unique in SAP Solution Manager ?

  The SAP error message CRM_SRQM_SOLMAN_IB002 indicates that there is a problem with the Integration Base (IBase) in SAP Solution Manager. Specifically, it means that the IBase with the specified external ID and type is not unique. This can occur when there are multiple IBase entries in the system that share the same external ID and type, which leads to ambiguity in identifying the correct IBase.
  Cause:
  
  Duplicate IBase Entries: The most common cause of this error is the existence of multiple IBase entries with the same external ID and type in the system.
  Data Migration Issues: If data has been migrated from another system or if there have been manual entries, duplicates may have been created inadvertently.
  Configuration Errors: Incorrect configuration settings in the system can lead to the creation of non-unique IBase entries.
  
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Identify Duplicate IBase Entries:
  
  Use transaction code IBASE or CRMD_ORDER to search for IBase entries with the specified external ID and type.
  Check the list of IBase entries to identify duplicates.
  
  
  
  Remove or Merge Duplicates:
  
  If duplicates are found, you can either delete the unnecessary entries or merge them if they contain relevant information that needs to be preserved.
  Ensure that you have the necessary authorizations to make changes to IBase entries.
  
  
  
  Check Configuration:
  
  Review the configuration settings related to IBase creation to ensure that they are set up correctly to prevent future duplicates.
  If necessary, consult with your SAP Basis or Solution Manager team to ensure that the system is configured properly.
  
  
  
  Test the Changes:
  
  After making the necessary changes, test the functionality that was causing the error to ensure that the issue has been resolved.
  
  
  
  Documentation:
  
  Document the changes made and the reasons for them to maintain a record for future reference.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
  SAP Help Portal: Refer to the SAP Help Portal for detailed documentation on IBase management and troubleshooting.
  
  By following these steps, you should be able to resolve the CRM_SRQM_SOLMAN_IB002 error and ensure that your IBase entries are unique and correctly configured in SAP Solution Manager.