How To Fix CRM_SRQM_PROCESS_LOG004 - Transaction History

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRQM_PROCESS_LOG - Message class used by the Process Log

• Message number: 004

• Message text: Transaction History

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRQM_PROCESS_LOG004 - Transaction History ?

  The SAP error message CRM_SRQM_PROCESS_LOG004 typically relates to issues encountered in the transaction history of the Service Request Management (SRM) module within SAP CRM. This error can occur for various reasons, often linked to data inconsistencies, configuration issues, or problems with the underlying processes.
  
  Cause:
  
  Data Inconsistencies: There may be inconsistencies in the data related to service requests, such as missing or incorrect entries in the database.
  
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to errors when processing transaction history.
  Authorization Issues: Users may not have the necessary authorizations to view or process the transaction history.
  System Performance: Performance issues or timeouts during data retrieval can also trigger this error.
  Custom Code: If there are custom enhancements or modifications in the system, they may not be functioning correctly, leading to this error.
  
  
  Solution:
  
  Check Data Consistency: Use transaction codes like SE11 or SE16 to check the relevant database tables for inconsistencies. Ensure that all