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Message type: E = Error
Message class: CRM_SRQM_PROCESS_LOG - Message class used by the Process Log
Message number: 003
Message text: Executed Actions
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CRM_SRQM_PROCESS_LOG003
- Executed Actions ?The SAP error message CRM_SRQM_PROCESS_LOG003 typically relates to issues encountered during the execution of actions in the SAP Customer Relationship Management (CRM) system, particularly in the context of Service Request Management (SRM). This error can occur for various reasons, including configuration issues, missing data, or problems with the underlying business logic.
Cause
- Configuration Issues: Incorrect or incomplete configuration of the service request management process can lead to this error.
- Missing Data: Required data for executing the action may be missing or incorrectly entered.
- Authorization Issues: The user may not have the necessary authorizations to execute certain actions.
- Business Logic Errors: There may be issues in the custom code or enhancements that affect the execution of actions.
- System Performance: Performance issues or timeouts during the execution of actions can also trigger this error.
Solution
- Check Configuration: Review the configuration settings for the service request management process to ensure they are set up correctly.
- Validate Data: Ensure that all required data is present and correctly formatted. Check for any missing fields or incorrect entries.
- Review Authorizations: Verify that the user executing the action has the necessary authorizations. You may need to consult with your SAP security team.
- Debugging: If you have access to the development environment, consider debugging the process to identify any custom code or enhancements that may be causing the issue.
- System Logs: Check the system logs (transaction SLG1) for more detailed error messages that can provide additional context about the failure.
- Performance Monitoring: Monitor system performance to ensure that there are no bottlenecks or timeouts affecting the execution of actions.
Related Information
If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.
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