How To Fix CRM_SRQM_COMMON301 - Date From > Date To for My Involvement

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRQM_COMMON - Message class for SRQM common parts

• Message number: 301

• Message text: Date From > Date To for My Involvement

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRQM_COMMON301 - Date From > Date To for My Involvement ?

  The SAP error message CRM_SRQM_COMMON301, which states "Date From > Date To," typically occurs in the context of date range selection in SAP CRM (Customer Relationship Management) applications, particularly when dealing with the "My Involvement" functionality. This error indicates that the start date (Date From) you have entered is later than the end date (Date To), which is logically incorrect.
  Cause:
  
  Incorrect Date Input: The most common cause is that the user has mistakenly entered a start date that is later than the end date.
  Date Format Issues: Sometimes, the date format may not be recognized correctly, leading to confusion in the input.
  System Settings: There may be specific settings or configurations in the system that affect how dates are interpreted.
  
  Solution:
  
  Check Date Inputs: Review the dates you have entered in the "Date From" and "Date To" fields. Ensure that the "Date From" is earlier than or equal to the "Date To."
  Correct Date Format: Make sure that the dates are entered in the correct format as per your system's regional settings (e.g., DD/MM/YYYY or MM/DD/YYYY).
  Reset Filters: If you are using filters or advanced search options, try resetting them to default and re-entering the dates.
  Consult Documentation: If you are unsure about the date range you should be using, refer to the relevant SAP documentation or user guides for guidance on the expected date ranges.
  System Configuration: If the issue persists, it may be necessary to consult with your SAP administrator or support team to check for any system configuration issues that might be affecting date handling.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on how to correctly input date ranges in the system to avoid this error in the future.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the CRM_SRQM_COMMON301 error and successfully use the "My Involvement" functionality in SAP CRM.