How To Fix CRM_SRQM_COMMON064 - Partner with function &1 has been set to partner &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRQM_COMMON - Message class for SRQM common parts

• Message number: 064

• Message text: Partner with function &1 has been set to partner &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRQM_COMMON064 - Partner with function &1 has been set to partner &2 ?

  The SAP error message CRM_SRQM_COMMON064 typically indicates an issue related to partner functions in the SAP Customer Relationship Management (CRM) system. This error occurs when there is a conflict or inconsistency in the partner data for a business transaction, such as a sales order or service request.
  Cause:
  The error message "Partner with function &1 has been set to partner &2" suggests that there is a mismatch or an unexpected assignment of partner functions. This can happen due to several reasons, including:
  
  Incorrect Partner Assignment: The partner function (e.g., sold-to party, ship-to party) is not correctly assigned to the partner in the transaction.
  Data Inconsistency: There may be inconsistencies in the partner data, such as missing or incorrect partner records.
  Configuration Issues: The configuration settings for partner functions in the CRM system may not be set up correctly.
  Custom Logic: Custom enhancements or user exits may be affecting the partner determination process.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Partner Assignment:
  
  Go to the transaction where the error occurred (e.g., sales order, service request).
  Review the partner assignments and ensure that the correct partners are assigned to the appropriate partner functions.
  
  
  
  Verify Partner Data:
  
  Check the master data for the partners involved. Ensure that the partner records are complete and accurate.
  Use transaction codes like BP (Business Partner) to review and edit partner details.
  
  
  
  Review Configuration:
  
  Check the configuration settings for partner determination in the CRM system. This can be done in the customizing settings (SPRO).
  Ensure that the partner functions are correctly defined and that the determination procedure is set up properly.
  
  
  
  Debug Custom Logic:
  
  If there are custom enhancements or user exits that affect partner determination, review the code to ensure it is functioning as intended.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to partner functions and CRM error messages for additional guidance.
  
  
  
  Test Changes:
  
  After making any changes, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner, CRM_ORDER for CRM orders, and CRM_SERVICE for service requests.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM.