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How To Fix CRM_SRQM_COMMON030 - ********* action **************


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SRQM_COMMON - Message class for SRQM common parts

  • Message number: 030

  • Message text: ********* action **************

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SRQM_COMMON030 - ********* action ************** ?

    The SAP error message CRM_SRQM_COMMON030 typically relates to issues in the SAP Customer Relationship Management (CRM) system, particularly in the context of Service Request Management (SRM). This error can occur during various actions, such as creating, updating, or processing service requests.

    Cause:

    The error message CRM_SRQM_COMMON030 usually indicates that there is a problem with the data being processed or the configuration of the system. Common causes include:

    1. Missing Required Fields: Certain mandatory fields may not be filled in the service request.
    2. Data Inconsistencies: There may be inconsistencies in the data entered, such as invalid references or incorrect formats.
    3. Authorization Issues: The user may not have the necessary permissions to perform the action.
    4. Configuration Errors: There may be issues with the configuration of the CRM system or the specific service request type.
    5. Business Logic Violations: The action being performed may violate business rules defined in the system.

    Solution:

    To resolve the CRM_SRQM_COMMON030 error, you can take the following steps:

    1. Check Required Fields: Ensure that all mandatory fields in the service request are filled out correctly.
    2. Validate Data: Review the data entered for any inconsistencies or invalid entries. Correct any errors found.
    3. Review Authorizations: Verify that the user has the necessary authorizations to perform the action. If not, consult with your system administrator to adjust permissions.
    4. Configuration Review: Check the configuration settings for the service request type in the CRM system. Ensure that all settings are correct and aligned with business processes.
    5. Consult Logs: Look at the application logs or transaction logs for more detailed error messages that can provide additional context about the issue.
    6. Test in Development: If possible, replicate the issue in a development or test environment to better understand the cause without affecting production data.
    7. Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
    • Documentation: Review the official SAP documentation for CRM and SRM for guidance on service request management and error handling.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify and resolve the underlying cause of the CRM_SRQM_COMMON030 error.

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