How To Fix CRM_SRQM_CHKLST_UI001 - Enter item category usages for all steps in Customizing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SRQM_CHKLST_UI - Message Class for Checklist UI

  • Message number: 001

  • Message text: Enter item category usages for all steps in Customizing

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SRQM_CHKLST_UI001 - Enter item category usages for all steps in Customizing ?

    The SAP error message CRM_SRQM_CHKLST_UI001 indicates that there are missing item category usages for certain steps in the Customizing settings of the SAP CRM system. This error typically arises when the system is unable to find the necessary configurations for item categories that are required for the specific business processes you are trying to execute.

    Cause:

    1. Missing Item Category Usages: The primary cause of this error is that the item category usages have not been defined for all the necessary steps in the Customizing settings. This can happen if the configuration was not completed or if there were changes made to the item categories without updating the usages.
    2. Incomplete Customizing: If the customizing settings for the CRM system are incomplete or not properly maintained, it can lead to this error.
    3. Transport Issues: If the customizing settings were transported from another system and not all necessary configurations were included, this error may occur.

    Solution:

    To resolve the error, you need to ensure that all item category usages are defined correctly in the Customizing settings. Here are the steps to do this:

    1. Access Customizing:

      • Go to the SAP Easy Access screen and enter the transaction code SPRO to access the Customizing Implementation Guide.
    2. Navigate to Item Category Usages:

      • Follow the path: Customer Relationship Management -> Basic Functions -> Item Management -> Define Item Categories.
      • Check the item categories that are relevant to your business processes.
    3. Define Item Category Usages:

      • Ensure that all necessary item categories are defined for the relevant steps in the process. You may need to create or modify item category usages based on your business requirements.
    4. Check for Missing Configurations:

      • Review the configurations for any missing or incomplete settings. Make sure that all required item categories are assigned to the relevant processes.
    5. Transport Requests:

      • If the issue arose after a transport, check the transport request to ensure that all necessary configurations were included.
    6. Testing:

      • After making the necessary changes, test the process again to see if the error persists.

    Related Information:

    • Documentation: Refer to the SAP Help Portal for detailed documentation on item category configuration in CRM.
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
    • Community Forums: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to resolve the error message CRM_SRQM_CHKLST_UI001 and ensure that your item category usages are correctly configured in the SAP CRM system.

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