How To Fix CRM_SRQM_CHKLST_APP309 - You are not authorized to execute trigger &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRQM_CHKLST_APP - Message Class for SRQM Checklist Application

• Message number: 309

• Message text: You are not authorized to execute trigger &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRQM_CHKLST_APP309 - You are not authorized to execute trigger &1 ?

  The SAP error message CRM_SRQM_CHKLST_APP309 indicates that a user is not authorized to execute a specific trigger in the SAP CRM system. This error typically arises in the context of Service Request Management or similar applications where certain actions require specific authorizations.
  
  Cause:
  
  Authorization Issues: The user does not have the necessary authorization to execute the trigger associated with the action they are trying to perform.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for the specific transaction or function.
  Missing Authorization Objects: The required authorization objects may not be included in the user's role profile.
  
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to analyze the authorization check. This will show which authorization object failed and why.
  Review the user's roles and authorizations in transaction SU01 (User Maintenance) or PFCG (Role Maintenance).
  
  
  
  Modify Roles:
  
  If the user lacks the necessary authorizations, you may need to modify their roles