How To Fix CRM_SRCL020 - Logical Operator must be empty (Sequence: &1, Condition Set: &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRCL - Service Clocks: Messages

• Message number: 020

• Message text: Logical Operator must be empty (Sequence: &1, Condition Set: &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRCL020 - Logical Operator must be empty (Sequence: &1, Condition Set: &2) ?

  The SAP error message CRM_SRCL020, which states "Logical Operator must be empty (Sequence: &1, Condition Set: &2)," typically occurs in the context of condition management within SAP CRM (Customer Relationship Management). This error indicates that there is an issue with the logical operator configuration in a condition set, where a logical operator is not expected to be present.
  Cause:
  
  Incorrect Configuration: The logical operator (AND/OR) is incorrectly set in the condition set or sequence. In certain contexts, the logical operator should not be specified, leading to this error.
  Data Entry Error: During the creation or modification of a condition set, a user may have inadvertently entered a logical operator where it is not allowed.
  System Bug: In some cases, this error may arise due to a bug in the SAP system or a specific version of the software.
  
  Solution:
  
  
  Check Condition Set Configuration:
  
  Navigate to the condition set in question and review the configuration.
  Ensure that the logical operator field is empty where it is not supposed to have a value.
  If you find a logical operator present, remove it and save the changes.
  
  
  
  Review Sequence Settings:
  
  Check the sequence settings associated with the condition set. Ensure that the logical operators are correctly defined according to the business rules and requirements.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on the correct configuration of condition sets and sequences.
  
  
  
  Testing:
  
  After making the necessary changes, test the condition set to ensure that the error no longer occurs.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and you suspect it may be a bug, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access and modify condition sets and sequences.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches/updates.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the CRM_SRCL020 error and ensure that your condition sets are configured correctly.