How To Fix CRM_SRCL018 - Handler class is not compatible

CRM_SRCL018 - Overview

• Message type: E = Error

• Message class: CRM_SRCL - Service Clocks: Messages

• Message number: 018

• Message text: Handler class is not compatible

What causes this issue?

The handler class specified is not inhereting from abstract class
CL_CRM_SRCL_ATTR_ABST which is used by the Processing Time Framework

System Response

Save is not possible

How to fix this error?

<ZH>Adding a brand new customer attribute: </>
- Create a new class inhereting from abstract class
CL_CRM_SRCL_ATTR_ABST.
- Implement the method GET_VALUE in order to pass the values "1st Value"
and "2nd Value" used by the framework during the evaluation of the
condition set at runtime.
- If neccesary, redefine the method IF_CRM_SRCL_ATTRIBUTE~GET_OPERS to
provide the list of operators that can be used during the creation of
the condition set. If such method is not redefined then all operators
supported by the framework will be available by default:
<ZH>,,CH:</> Changed from "1st value" to "2nd Value"
<ZH>,,NC:</> Not changed
<ZH>,,EQ:</> Equals to "1st Value"
<ZH>,,NE:</> Not quals to "1st Value"
- If neccesary, redefine the method IF_CRM_SRCL_ATTRIBUTE~GET_SHLP_DATA
to provide the list of possible values for an attribute durig the
creation of condition set.
- Redefine IF_CRM_SRCL_ATTRIBUTE~VAL_ENTRY if additional checks on an
attribute entry need to be performed during the creation of condition
set.
- Redefine IF_CRM_SRCL_ATTRIBUTE~GET_OPERS if additional checks on
operators per attribute need to be performed during the creation of
condition set.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

<ZH>Enhancing existing attribute: </>
- Create a class inhereting from the handler class of the corresponding
attribute.
- Redefine the methods as described above.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRCL018 - Handler class is not compatible ?

  The SAP error message CRM_SRCL018, which states "Handler class is not compatible," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the handler class associated with a specific business object or transaction. This error can arise due to various reasons, including version mismatches, incorrect configurations, or issues with the implementation of the handler class.
  Causes:
  
  Version Mismatch: The handler class may not be compatible with the version of the SAP system or the specific CRM component you are using.
  Incorrect Configuration: The configuration settings for the business object or transaction may not be set up correctly, leading to incompatibility.
  Custom Development Issues: If there are custom implementations or modifications to the standard handler class, they may not align with the expected interface or structure.
  Missing Dependencies: The handler class may depend on other classes or components that are not available or not properly configured in the system.
  
  Solutions:
  
  Check