How To Fix CRM_SRCL016 - Condition Set is FALSE.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRCL - Service Clocks: Messages

• Message number: 016

• Message text: Condition Set is FALSE.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRCL016 - Condition Set is FALSE. ?

  The SAP error message CRM_SRCL016 "Condition Set is FALSE" typically occurs in the context of SAP CRM (Customer Relationship Management) when a condition set that is required for processing a transaction or operation is not met. This can happen in various scenarios, such as when creating or processing service requests, quotations, or sales orders.
  
  Cause:
  
  Missing Conditions: The condition set may not have the necessary conditions defined or activated. This could be due to missing pricing conditions, discounts, or other relevant criteria.
  Incorrect Configuration: The configuration settings for the condition types or condition records may not be set up correctly in the system.
  Data Inconsistencies: There may be inconsistencies in the master data or transactional data that lead to the condition set being evaluated as false.
  Authorization Issues: The user may not have the necessary authorizations to access certain condition records or data.
  
  
  Solution:
  
  Check Condition Records: Verify that the necessary condition records are created and active.