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Message type: E = Error
Message class: CRM_SRCL - Service Clocks: Messages
Message number: 014
Message text: Please select an existing value in &1.
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CRM_SRCL014
- Please select an existing value in &1. ?The SAP error message CRM_SRCL014, which states "Please select an existing value in &1," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to enter a value in a field that requires a selection from a predefined list of values, but the entered value does not exist in that list.
Cause:
- Invalid Input: The user may have entered a value that is not available in the dropdown list or selection options for the specified field.
- Data Consistency Issues: There may be inconsistencies in the data, such as missing entries in the database that should be available for selection.
- Configuration Issues: The field may not be properly configured in the system, leading to a lack of available values.
- Authorization Issues: The user may not have the necessary authorizations to view or select certain values.
Solution:
- Check Input: Ensure that the value you are trying to enter is correct and exists in the list of valid options. You can do this by clicking on the dropdown arrow next to the field to see the available values.
- Refresh Data: If you believe the value should exist, try refreshing the data or reloading the screen to ensure that the latest data is being displayed.
- Consult with Admin: If you suspect that there are missing values or configuration issues, consult with your SAP administrator or technical support team to verify the configuration of the field and the underlying data.
- Check Authorizations: Ensure that you have the necessary authorizations to access the values in the field. If not, contact your system administrator to review your user permissions.
- Use Transaction Codes: If applicable, use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the underlying tables for the values that should be available.
Related Information:
If the issue persists after trying the above solutions, it may be necessary to escalate the problem to SAP support for further investigation.
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