How To Fix CRM_SOC_MSG036 - Retrieve comments finished; total retrieved &1 comments

CRM_SOC_MSG036 - Overview

• Message type: E = Error

• Message class: CRM_SOC_MSG - Message Class for Social Media Log

• Message number: 036

• Message text: Retrieve comments finished; total retrieved &1 comments

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SOC_MSG036 - Retrieve comments finished; total retrieved &1 comments ?

  The SAP error message CRM_SOC_MSG036, which states "Retrieve comments finished; total retrieved &1 comments," is not necessarily an error in the traditional sense. Instead, it is an informational message indicating that the system has completed the retrieval of comments, and it specifies the total number of comments retrieved (represented by &1).
  
  Cause:
  
  Informational Message: This message is typically generated when a user or a process retrieves comments related to a specific object (like a business transaction, customer interaction, etc.) in the SAP CRM system.
  No Comments Found: If the total retrieved comments count is zero, it may indicate that there are no comments associated with the object being queried.
  
  
  Solution:
  
  Check Comments: If you expected comments to be retrieved, verify that comments have indeed been created and associated with the relevant object. You may need to check the data entry process to ensure comments were saved correctly.
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