How To Fix CRM_SOC_MSG037 - Retrieved direct messages finished; total retrieved &1 direct messages

CRM_SOC_MSG037 - Overview

• Message type: E = Error

• Message class: CRM_SOC_MSG - Message Class for Social Media Log

• Message number: 037

• Message text: Retrieved direct messages finished; total retrieved &1 direct messages

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SOC_MSG037 - Retrieved direct messages finished; total retrieved &1 direct messages ?

  The SAP error message CRM_SOC_MSG037 indicates that the system has finished retrieving direct messages, and it provides information about the total number of messages retrieved. This message is typically informational rather than an error, meaning it does not indicate a problem but rather confirms the completion of a process.
  
  Cause:
  
  The message is generated when the system has completed the retrieval of direct messages from the SAP CRM system.
  The number &1 in the message indicates the total count of messages that were retrieved during this operation.
  
  
  Solution:
  Since this message is informational, there is generally no action required unless you are expecting a different outcome (e.g., a different number of messages). If you are troubleshooting or expecting more messages, consider the following steps:
  
  
  Check Message Filters: Ensure that the filters applied for retrieving messages are set correctly. You may need to adjust the criteria to retrieve additional messages.
  
  
  Review Message Status: Check the status of the