How To Fix CRM_SOC_ARCHIVE028 - Invalid retention time unit: &1; only day, month, or year permissible

CRM_SOC_ARCHIVE028 - Overview

• Message type: E = Error

• Message class: CRM_SOC_ARCHIVE - Message Class for Social Media Archive

• Message number: 028

• Message text: Invalid retention time unit: &1; only day, month, or year permissible

Self-Explanatory Message

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CRM_SOC_ARCHIVE028 - Details

• The SAP error message CRM_SOC_ARCHIVE028 indicates that there is an issue with the retention time unit specified in the system. The error message states that the retention time unit provided is invalid and that only "day," "month," or "year" are permissible values.
  
  Cause:
  The error typically occurs when:
  
  A user or a program attempts to set a retention period for archiving or data retention in the SAP CRM system using an invalid unit of time.
  The retention time unit is either misspelled, incorrectly formatted, or not one of the accepted values (day, month, year).
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Retention Time Unit:
  
  Review the configuration or the input where the retention time unit is specified.
  Ensure that the unit is correctly spelled and formatted. It should be one of the following:
  D for days
  M for months
  Y for years
  
  
  
  
  
  Correct the Input:
  
  If you are entering the retention time unit manually, correct it to one