How To Fix CRM_SOC_ARCHIVE021 - Destruction run information: &1, run mode: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SOC_ARCHIVE - Message Class for Social Media Archive

• Message number: 021

• Message text: Destruction run information: &1, run mode: &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SOC_ARCHIVE021 - Destruction run information: &1, run mode: &2 ?

  The SAP error message CRM_SOC_ARCHIVE021 typically relates to issues encountered during the archiving process in the SAP Customer Relationship Management (CRM) system. This message indicates that there is a problem with the destruction run of archived data, and it provides information about the specific run and its mode.
  Cause:
  
  Configuration Issues: The archiving object may not be properly configured, leading to issues during the destruction run.
  Data Integrity Problems: There may be inconsistencies or issues with the data that is being archived or destroyed.
  Authorization Issues: The user executing the destruction run may not have the necessary authorizations.
  Technical Errors: There could be underlying technical issues, such as database problems or system errors.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the archiving object in transaction code SARA. Ensure that all settings are correct and that the archiving process is properly defined.
  Review Logs: Check the logs for the destruction run to identify any specific errors or warnings that may provide more context about the issue. You can use transaction code SLG1 to view application logs.
  Data Consistency Check: Perform a consistency check on the data that is being archived. Ensure that there are no inconsistencies or issues that could prevent the destruction run from completing successfully.
  Authorization Check: Verify that the user executing the destruction run has the necessary authorizations. You can check this in transaction code SU53 or by reviewing the user's roles and authorizations.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or SAP support for further assistance. They may need to investigate system logs or perform additional troubleshooting.
  
  Related Information:
  
  Transaction Codes: 
  
  SARA: For archiving administration.
  SLG1: For viewing application logs.
  SU53: For checking authorization issues.
  
  
  Documentation: Refer to SAP Help documentation for archiving and data destruction processes specific to your version of SAP CRM.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to the CRM_SOC_ARCHIVE021 message.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_SOC_ARCHIVE021 error message.