How To Fix CRM_SMF_SERVICES028 - Rule & was evaluated to FALSE


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SMF_SERVICES - Service Manager Framework Messages

  • Message number: 028

  • Message text: Rule & was evaluated to FALSE

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SMF_SERVICES028 - Rule & was evaluated to FALSE ?
    The SAP error message "CRM_SMF_SERVICES028 Rule & was evaluated to FALSE" typically occurs in the context of SAP CRM (Customer Relationship Management) when a certain rule or condition defined in the system is not met. This can happen in various scenarios, such as during the execution of a business process, workflow, or when trying to access certain functionalities.
    
    Cause: Rule Definition: The rule that is being evaluated may not be correctly defined or may not meet the necessary conditions for it to return TRUE. Data Issues: The data being processed may not satisfy the conditions set in the rule. This could be due to missing or incorrect data in the relevant fields.
    Configuration Issues: There may be configuration issues in the CRM system that prevent the rule from being evaluated correctly. Authorization Issues: The user may not have the necessary authorizations to execute the rule or access the data required for the evaluation.
    Solution: Check Rule Definition:

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