Message type: E = Error
Message class: CRM_SMF_SERVICES - Service Manager Framework Messages
Message number: 023
Message text: Error & occurred while evaluating policy &
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CRM_SMF_SERVICES023
- Error & occurred while evaluating policy & ?The SAP error message CRM_SMF_SERVICES023 typically indicates an issue related to the evaluation of a service policy in the SAP Customer Relationship Management (CRM) system. This error can occur in various contexts, such as when trying to execute a service order, create a service request, or during other service-related transactions.
Cause: The error can be caused by several factors, including: Policy
Configuration Issues: The service policy may not be correctly configured or may be missing required parameters. Authorization Problems: The user may not have the necessary authorizations to evaluate the policy. Data Inconsistencies: There may be inconsistencies or missing data in the service order or related objects that prevent the policy from being evaluated correctly. System Bugs: There could be bugs or issues in the specific version of the SAP CRM system being used.
Solution: To resolve the CRM_SMF_SERVICES023 error, you can take the following steps: Check Policy Configuration: Review the service policy configuration in the SAP system. Ensure that
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