How To Fix CRM_SHIPPING_MD057 - The selected delivery control is not permitted at header and item level

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SHIPPING_MD - Messages for Shipping Set

• Message number: 057

• Message text: The selected delivery control is not permitted at header and item level

What causes this issue?

The combination of delivery control at header level "&V1&" and at item
level "&V2&" is not permitted.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Choose a valid combination by changing one of the values or both values.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SHIPPING_MD057 - The selected delivery control is not permitted at header and item level ?

  The SAP error message CRM_SHIPPING_MD057 indicates that there is a mismatch or inconsistency in the delivery control settings at the header and item levels of a sales order or delivery document. This error typically arises when the delivery control settings defined in the system do not allow the selected delivery control to be applied to the document.
  Causes:
  
  Inconsistent Delivery Control Settings: The delivery control settings at the header level may not match those at the item level. For example, if the header is set to allow partial deliveries but the item is set to disallow them, this error can occur.
  Configuration Issues: The configuration settings in the SAP system for delivery controls may not be set up correctly, leading to restrictions that prevent the selected delivery control from being applied.
  Document Type Restrictions: Certain document types may have specific delivery control settings that restrict the use of certain delivery controls.
  Item Category Settings: The item category may have specific delivery control settings that conflict with the header settings.
  
  Solutions:
  
  
  Check Header and Item Level Settings: Review the delivery control settings at both the header and item levels. Ensure that they are consistent and compatible with each other.
  
  Go to the sales order or delivery document and check the delivery control settings in the header and item details.
  
  
  
  Adjust Configuration Settings: If the settings are not aligned, you may need to adjust the configuration in the SAP system.
  
  This can be done by accessing the relevant configuration settings in SPRO (SAP Project Reference Object) and ensuring that the delivery control settings are correctly defined for the relevant document types and item categories.
  
  
  
  Review Document Type Settings: Check the settings for the document type being used. Ensure that the document type allows the desired delivery control.
  
  You can do this by navigating to the configuration for sales document types and reviewing the delivery control settings.
  
  
  
  Consult with SAP Basis or Functional Team: If you are unable to resolve the issue through the above steps, it may be necessary to consult with your SAP Basis or functional team for further investigation and assistance.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VA03 (Display Sales Order) or VL03N (Display Outbound Delivery) to check the settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review SAP documentation related to delivery processing and configuration to understand the implications of delivery control settings.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.