How To Fix CRM_SHIPPING801 - Error in BAdI method CRM_SHIPPING_CHECK

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SHIPPING - Messages for Shipping Set

• Message number: 801

• Message text: Error in BAdI method CRM_SHIPPING_CHECK

What causes this issue?

In the BAdI method CRM_SALES_CHECK, the system issued the error message
error_ocurred.

System Response

The error is saved in the application log.

How to fix this error?

Remove the cause of the error.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SHIPPING801 - Error in BAdI method CRM_SHIPPING_CHECK ?

  The SAP error message CRM_SHIPPING801, which indicates an error in the BAdI (Business Add-In) method CRM_SHIPPING_CHECK, typically arises in the context of the SAP Customer Relationship Management (CRM) module, particularly during shipping or delivery processing. This error can occur due to various reasons, including issues with data validation, configuration, or custom enhancements.
  Causes:
  
  
  Data Validation Issues: The error may occur if the data being processed does not meet the required validation criteria. This could be due to missing or incorrect information in the delivery or shipping documents.
  
  
  Custom Code Issues: If there are custom implementations of the BAdI CRM_SHIPPING_CHECK, errors in the custom code can lead to this message. This could be due to logic errors, unhandled exceptions, or incorrect assumptions about the data.
  
  
  Configuration Issues: Incorrect configuration settings in the shipping or delivery processes can also lead to this error. This includes settings related to shipping points, delivery types, or other related parameters.
  
  
  Incompatibility with Other Enhancements: If there are multiple enhancements or BAdIs implemented that interact with the shipping process, conflicts or incompatibilities may arise.
  
  
  Solutions:
  
  
  Check Data: Review the data being processed for completeness and correctness. Ensure that all required fields are filled out and that the data adheres to the expected formats.
  
  
  Debugging Custom Code: If there are custom implementations of the BAdI, debug the code to identify any logical errors or exceptions that may be causing the issue. Check for any assumptions made in the code that may not hold true for the current data.
  
  
  Review Configuration: Verify the configuration settings related to shipping and delivery in the SAP system. Ensure that all necessary settings are correctly configured and that there are no inconsistencies.
  
  
  Check for Conflicts: If multiple BAdIs or enhancements are implemented, check for any conflicts or issues that may arise from their interaction. You may need to coordinate with other developers or teams to resolve these conflicts.
  
  
  SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  
  
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that no new issues have been introduced.
  
  
  Related Information:
  
  BAdI Documentation: Review the documentation for the BAdI CRM_SHIPPING_CHECK to understand its purpose, parameters, and expected behavior.
  Transaction Codes: Use transaction codes like SE18 (for BAdI definition) and SE19 (for BAdI implementation) to analyze the BAdI and its implementations.
  Error Logs: Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context for the issue.
  
  If the problem persists after following these steps, it may be beneficial to engage with SAP support or consult with a technical expert familiar with SAP CRM and BAdI implementations.