How To Fix CRM_SHIPPING_MD059 - The selected delivery control (item) is not available


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SHIPPING_MD - Messages for Shipping Set

  • Message number: 059

  • Message text: The selected delivery control (item) is not available

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SHIPPING_MD059 - The selected delivery control (item) is not available ?

    The SAP error message CRM_SHIPPING_MD059 indicates that the selected delivery control for a specific item is not available. This error typically arises in the context of logistics and shipping processes within the SAP Customer Relationship Management (CRM) module. Here’s a breakdown of the potential causes, solutions, and related information for this error:

    Causes:

    1. Missing Delivery Control Settings: The delivery control settings for the item in question may not be configured correctly in the system.
    2. Item Not Relevant for Delivery: The item may not be set up to allow delivery, which can happen if the item category or material type does not support delivery processing.
    3. Delivery Control Configuration: The delivery control settings in the configuration may not be aligned with the requirements of the order or item.
    4. Status of the Item: The item may be in a status that does not allow for delivery processing (e.g., blocked for delivery).
    5. Master Data Issues: There may be issues with the master data related to the item, such as missing or incorrect information in the material master or customer master.

    Solutions:

    1. Check Delivery Control Settings: Review the delivery control settings for the item in the material master. Ensure that the item is set up to allow delivery and that the delivery control is correctly defined.

      • Transaction Code: MM02 (Change Material)
    2. Review Item Category: Ensure that the item category used in the sales order supports delivery. You may need to adjust the item category settings in the configuration.

      • Transaction Code: VOV4 (Define Item Categories)
    3. Check Configuration: Verify the configuration settings for delivery control in the SAP system. This may involve checking the relevant customizing settings in SPRO.

      • Path: SPRO > Logistics Execution > Shipping > Deliveries > Define Delivery Control
    4. Review Item Status: Check the status of the item in the sales order or delivery. If the item is blocked for delivery, you may need to unblock it or change its status.

      • Transaction Code: VA02 (Change Sales Order)
    5. Master Data Review: Ensure that all relevant master data (material master, customer master) is complete and accurate. Look for any missing or incorrect entries that could affect delivery processing.

    6. Consult Documentation: If the issue persists, consult SAP documentation or reach out to your SAP support team for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VL01N (Create Outbound Delivery), and MM02 (Change Material) for troubleshooting.
    • SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address known issues.
    • User Exits and BAdIs: If custom logic is implemented in your SAP system, check for any user exits or BAdIs that might affect delivery processing.

    By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.

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