How To Fix CRM_SERVICE_OS025 - Product &1 is archived

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_OS - CRM Service: Subject Reference Object

• Message number: 025

• Message text: Product &1 is archived

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_OS025 - Product &1 is archived ?

  The SAP error message CRM_SERVICE_OS025 indicates that a product you are trying to access or use in the SAP CRM system has been archived. This typically means that the product data has been moved to an archive to save space in the database or to comply with data retention policies.
  Cause:
  
  Archiving Process: The product was archived as part of a data management strategy to reduce the size of the active database.
  Data Retention Policies: Organizations often have policies that dictate how long certain data should be kept in the active database before being archived.
  Inactive Products: Products that are no longer in use or have been replaced may be archived to streamline operations.
  
  Solution:
  
  Unarchive the Product: If you need to access the product, you may need to unarchive it. This typically involves using the SAP Archive Management tools to restore the product data from the archive.
  
  You can use transaction codes like SARA (Archive Administration) to manage archiving and unarchiving processes.
  
  
  Check Archive Settings: Review the archiving settings and policies to understand why the product was archived and if it can be adjusted for future cases.
  Consult with IT/Database Administrators: If you do not have the necessary permissions to unarchive the product, you may need to consult with your IT department or database administrators who manage the SAP system.
  Review Product Usage: If the product is still relevant, consider reviewing its usage and ensuring it is not archived in the future.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to archiving, such as SARA (for archiving) and SARI (for restoring).
  Documentation: Refer to SAP documentation on archiving and data management for best practices and guidelines.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  User Permissions: Ensure that you have the necessary permissions to access archived data or to perform unarchiving actions.
  
  By following these steps, you should be able to address the CRM_SERVICE_OS025 error and manage archived products effectively in your SAP system.